Terms and Conditions

Terms and Conditions

Effective Date: Oct 10, 2025

Welcome to Nova Connects. By engaging our services, you agree to the following Terms & Conditions:

1. Services

Nova Connects provides marketing, branding, design, digital, and related services as agreed in writing. Scope of work will be confirmed in a proposal or contract before commencement.

2. Payments

  • All fees are agreed in advance and payable according to the terms set out in the invoice.

  • Late payments may result in suspension of work or additional fees.

  • Deposits are non-refundable unless otherwise agreed in writing.

3. Client Responsibilities

  • Clients must provide accurate and timely information, feedback, and approvals.

  • Delays in providing information may impact project timelines and delivery.

4. Intellectual Property

  • All creative concepts, designs, and materials remain the property of Nova Connects until full payment is received.

  • Upon full payment, rights to agreed deliverables transfer to the client, unless otherwise stated.

  • Nova Connects reserves the right to showcase completed work in portfolios, case studies, and promotional material.

5. Confidentiality

Both parties agree to keep confidential any sensitive or proprietary information shared during the course of the project.

6. Revisions & Changes

  • Proposals include a set number of revisions (outlined in the project scope).

  • Additional revisions or scope changes may incur extra costs.

7. Timelines

We strive to meet agreed deadlines, but we are not liable for delays caused by circumstances beyond our control (e.g., late client feedback, technical issues, third-party delays).

8. Liability

  • Nova Connects will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.

  • Clients are responsible for the accuracy of final materials before public release.

9. Termination

  • Either party may terminate the agreement with written notice.

  • The client will be invoiced for work completed up to the termination date.

10. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.

Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.

Phone

-

-

Email

Support@connectswithnova.com

Address

14 Conley Road, London, NW10 9PB

Opening Hours

Mon to Sat: 9.00am - 8.30pm

Sun: Closed

9:52:10 PM

Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.

Phone

-

-

Email

Support@connectswithnova.com

Address

14 Conley Road, London, NW10 9PB

Opening Hours

Mon to Sat: 9.00am - 8.30pm

Sun: Closed

9:52:10 PM

Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.

Phone

-

-

Email

Support@connectswithnova.com

Address

14 Conley Road, London, NW10 9PB

Opening Hours

Mon to Sat: 9.00am - 8.30pm

Sun: Closed

9:52:10 PM